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Our Policies

Privacy Policy

Effective Date: July 29, 2025


KAvach Cricket Club (“we,” “us,” or “our”) operates https://kavachcricket.com (the “Website”) to serve working-professional cricketers in Bengaluru. This Privacy Policy describes how we collect, use, disclose, and protect your personal information in compliance with India’s Information Technology Rules, 2011 and applicable global standards such as the EU General Data Protection Regulation (GDPR).


Information We Collect


   1.    Registration & Membership Data
   •    Name, email address, phone number, team preferences, and professional affiliation when you register or join the Club.
   •    User-generated content (e.g., comments, forum posts) and profile photos.
   2.    Usage & Analytics Data
   •    Website activity (pages visited, time spent) via cookies and analytics tools to improve functionality.
   •    IP address, device information, browser type, and geographic location.
   3.    Communication Data
   •    Messages sent via contact forms, WhatsApp widget, or newsletter sign-ups.
   4.    Third-Party Integrations
   •    Live-score data and match statistics via CricHeroes API.
   •    Embedded social feeds (Instagram, YouTube).


How We Use Your Information


   •    Service Delivery: To provide membership services, live scores, fixtures, and match notifications.
   •    Communication: To send newsletters, event invitations, and administrative messages.
   •    Personalization: To tailor content, promotions, and match recommendations.
   •    Analytics & Improvement: To analyze site usage, optimize performance, and enhance features.
   •    Compliance: To comply with legal obligations (e.g., maintaining records as per IT Rules, 2011).


Legal Bases for Processing (GDPR)


For users in the EU, we rely on the following lawful bases:
   •    Consent: Where you opt in to newsletters or direct marketing.
   •    Contract Performance: To provide Club membership services and handle registrations.
   •    Legitimate Interests: To improve our Website and services, secure our systems, and prevent fraud.
   •    Legal Obligation: To retain records as required by applicable law.


Sharing & Disclosure


   •    Service Providers: We share data with third-party vendors (e.g., web hosting, analytics, CricHeroes) under contractual confidentiality.
   •    Legal Requirements: We may disclose information to comply with legal obligations or protect our rights.
   •    With Your Consent: We will obtain consent before sharing data beyond the purposes outlined herein.


Cookies & Tracking Technologies


We use cookies and similar technologies for essential site functionality, analytics, and marketing. You may control cookies via your browser settings; disabling cookies may affect site features.


Data Retention


We retain personal data only as long as necessary for the purposes described or as required by law. Membership records are kept for a minimum of two years after inactivity to support match history and compliance.


Your Rights


   •    Access & Correction: Request copies of your data or corrections to inaccuracies.
   •    Portability: Obtain your data in a structured, commonly used format.
   •    Erasure: Request deletion of your personal data where applicable.
   •    Restriction & Objection: Object to certain processing activities or request limitations.
   •    Withdraw Consent: Withdraw consent for marketing at any time without affecting other lawful processing.
To exercise any rights, contact us as below.


Security Measures


We implement reasonable technical and organizational safeguards (e.g., SSL encryption, access controls) to protect your data against unauthorized access or disclosure.


International Transfers


If we transfer personal data outside India or the EU, we will ensure adequate safeguards (e.g., Standard Contractual Clauses) to protect your information in compliance with GDPR and Indian IT Rules.


Children’s Privacy


Our services are not directed to individuals under 18 years. We do not knowingly collect data from minors; if discovered, we will promptly delete such information.


Changes to This Policy


We may update this Privacy Policy to reflect changes in laws or our practices. The “Effective Date” at the top will be revised accordingly. Continued use of the Website after changes indicates your acceptance.


Contact Us


For questions or to exercise your rights, please contact:
KAvach Cricket Club
Email: kavachcricketclub@gmail.com
 

Refund Policy

Effective Date: July 29, 2025


This Refund and Cancellation Policy (“Policy”) governs refunds and cancellations of all fees paid through https://kavachcricket.com (the “Website”) by members, event participants, and members of KAvach Cricket Club (“we,” “us,” or “our”). By completing a payment on our Website, you agree to this Policy.


1. Scope


This Policy applies to:
   •    Membership fees, including annual or seasonal dues.
   •    Tournament or league registration fees.
   •    Event fees (e.g., coaching, timeout, special booking).
   •    Merchandise and ticket purchases (if applicable).


2. Cancellation by Member or Participant


   1.    Membership Fees
a. Annual memberships are non-refundable once the playing season has commenced.
b. If you cancel your membership before the season start date, you may request a full refund up to 2 days prior to that start date. A 20% administrative charge will apply.
c. Cancellations less than 14 days before the season start are non-refundable.
 
3. Cancellation by KAvach Cricket Club
We reserve the right to cancel or postpone any event, program, membership season, or activity due to insufficient registration, weather conditions, safety concerns, or unforeseen circumstances. In the event of an organizer-led cancellation:
   •    You will receive a full refund of all fees paid for the cancelled item.
   •    Refunds will be processed within 14 business days to the original payment method.
   •    No additional compensation (e.g., travel or lodging reimbursement) will be provided.


4. How to Request a Refund or Cancellation
   1.    Submit a written request to kavachcricket@gmail.com with:
   •    Your full name
   •    Date and amount of payment
   •    Reason for cancellation
   2.    Our team will acknowledge receipt within 3 business days and process approved refunds within 14 business days.


5. Processing Fees and Deductions
   •    A non-refundable processing fee of up to 5% may apply to cover transaction charges.
   •    Any banking or currency conversion fees charged by financial institutions are non-refundable.


6. Partial Attendance
No partial or prorated refunds will be offered for missed matches, sessions, or partial event attendance.


8. Disputes
If you have questions or disputes regarding refunds or cancellations, please contact us at kavachcricket@gmail.com.


9. Changes to This Policy
We may update this Policy as needed. The “Effective Date” will reflect the date of any changes. Continued use of the Website after policy updates constitutes acceptance of the revised terms.


For further assistance, please contact:
KAvach Cricket Club Email: kavachcricket@gmail.com

Terms and Conditions

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Welcome to kavachcricket.com (the “Website”) operated by KAvach Cricket Club (“we,” “us,” or “our”). By accessing or using our Website and services, you agree to the following terms and conditions:

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1. Use of Website

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  • You agree to use the Website for lawful purposes only and not for any activity that may harm the Website, its users, or third parties.

  • Membership and participation in club activities are subject to separate membership rules and policies.

 

2. Membership and Event Participation

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  • Registration, payments, refunds, and cancellations are governed by the Club’s Refund and Cancellation Policy.

  • We reserve the right to accept or reject membership or participation requests at our discretion.

 

3. Intellectual Property

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  • All content on this Website, including text, images, logos, and designs, is owned by KAvach Cricket Club or used with permission.

  • You may not copy, reproduce, or use content from the Website without prior written consent.

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4. Liability

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  • We strive to provide accurate and timely information but do not guarantee completeness or error-free content.

  • KAvach Cricket Club is not responsible for any direct or indirect damages arising from use of the Website or participation in club activities.

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5. Privacy

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  • Your use of the Website is subject to our Privacy Policy, which explains how we collect and use your personal data.

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6. Changes to Terms

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  • We may update these Terms and Conditions at any time by posting the revised version on the Website.

  • Continued use of the Website after updates constitutes acceptance of the new terms.

 

7. Governing Law

  • These Terms are governed by the laws of India.

  • Any disputes will be subject to the exclusive jurisdiction of courts in Bengaluru, Karnataka.

 


By using kavachcricket.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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